Refund & Returns Policy

At applehub242, we want you to be completely satisfied with your purchase. We understand that sometimes things don’t work out as planned, so we offer a fair and hassle-free return policy.  

Conditions for Return:

  • You can return most new, unopened items sold by applehub242.com within 30 days of delivery for a full refund.
  • Items must be returned in their original, unopened packaging, with all tags and manuals attached.
  • We cannot accept returns for used items, items damaged due to misuse, or items without original packaging and tags.
  • Some products may have specific return conditions. Please refer to the product description for details.

Initiating a Return:

To initiate a return, please follow these simple steps:

  1. Contact Us: Email us at [[email protected]] with your order number and a brief explanation of why you wish to return the item.
  2. Return Authorization: We will respond to your request within 2 business days with a Return Merchandise Authorization (RMA) number and return instructions.
  3. Return Shipping: Carefully repack the item(s) in its original packaging and include the RMA number on the return label. You are responsible for the cost of return shipping. We recommend using a trackable shipping service as we are not liable for lost or damaged returns.

Refunds:

  • Once we receive your returned item and verify its condition, we will issue a full refund to the original payment method used for your purchase, minus any applicable restocking fees (see below).
  • Please allow 5-7 business days for your refund to be processed and reflected in your account.

Restocking Fees:

  • A 10% restocking fee will be applied to all non-defective returns.
  • No restocking fee will be charged for defective items or incorrect shipments.

Exceptions:

  • We reserve the right to limit or refuse returns on a case-by-case basis, especially for items that show signs of wear or misuse.
  • Customized or personalized items cannot be returned.
  • Digital downloads and software are non-refundable.

Timeframes:

  • You have 30 days from the date of delivery to initiate a return.
  • We aim to process all return requests within 2 business days.
  • You will receive your refund within 5-7 business days after we receive your returned item.

Contact Us:

If you have any questions regarding our return policy, please feel free to contact us at:

Thank you for shopping at applehub242.com!

This policy is designed to be fair for both you and our business. We strive to provide excellent customer service and a smooth return process if necessary.